We hope you enjoy President Todd Breton's video blog. These video blogs cover various business and also specifically insurance claims handling.
Project Management
There are 6 very important steps to Project Management. Enjoy this video from President Todd Breton discussing these steps
Process Improvement
Every business has a process. Whether it is a process on how to direct a call, handle a claim, or inventory flow; it is important that we understand that every process plays an important role in the success of a company. A good process is good for customer service.
In our v-blog, President Todd Breton explains Inspire Consulting Firm’s 6 step method to process improvement.
Delivering Excellent Customer Service
Delivering Good Customer Service is so important in every business, this short video blog touches on this topic. Please feel free to share with businesses or decision makers who may find this helpful. Todd Breton is a respected industry presenter and can customize a Customer Service Training seminar for your staff. https://www.youtube.com/watch?v=adFrDzxo8a4
What is the difference between Quality Assurance & an Audit?
Why does clarity matter in writing?
*What is the difference between Quality Assurance & an Audit? Todd Breton has many years of experience in the QA area of the industry, please feel free to share his knowledge with others
https://www.youtube.com/watch?v=nHxdCP2ZPkg
*Important Video Blog on business writing. This is an important tip on business writing that you may want to share with your colleagues.